Most shippers use a combination of air and ocean services

At Schiphol Airport a very experience team of specialists takes care of the smooth handling of all import and export shipments through continuous communication with customers, suppliers, customs and foreign partners. Naturally Rotterdam is the key hub for most ocean freight, both FCL and LCL. Freigmaster is familiar not only with standard containers, but regularly ships Open-Top, High Cube containers and containers with hanging garments

Whether it is ocean freight or air freight,  Freightmaster can take of the total door-to-door import process. From the moment you place orders with your suppliers we monitor the shipment via our agent network until arrival in the Netherlands and delivery to you or your customers. Our all-round staff is trained  to handles your shipments from A to Z, so you can always contact the same people for questions regarding your shipments. We continually keep you updated about any status changes so that you can take action where necessary and possible.

Import

To facilitate the communication between you, your suppliers and ourselves, we have developed an online order management functionality. In this password protect area all parties involved can see which orders are under way and what the status is of these orders.

Our import services include:

Air freight and ocean freight
Customs clearance, local handling and delivery
Advise on customs issues and licenses
Support in order management

European forwarding services

Freightmaster  also provides a complete door-to-door solution for all of your export shipments. Prior to booking the shipment, our export staff will gladly inform you about all of the options for particular destinations. As a result of excellent contacts with airlines, shipping lines, customs and our partners abroad we ensure a quick and smooth handling. In this process communication is key. Our staff will check if flights or vessels depart as planned and will keep you informed pro-actively until the arrival of your shipment at the end-destination.

Our export services include:

Air freight and sea freight
Pick-up, local handling, customs clearance
Information, from pre-alert to POD

Export

Through our knowledge of the European transportation market, Freightmaster can offer you the best solution per lane or destination. As a result, you get the best service and quality.

Our European road forwarding services include:

Full loads
Groupage
Parcel and pallet distribution

For urgent shipments within the Netherlands and across Europe,  Freightmasters has several solutions. Besides regular domestic courier services, Freightmaster has special agreements with several international integrators from which our customers can benefit. With the pan-European Express service all of Europe

and the Middle East deliveries are possible with a 2-3 day Economy service as well as Next Day. In many rural areas a Next Day <9:00 or <12:00 delivery is possible.

Combining its strength in intercontinental forwarding activities with the European express delivery system, Freightmaster Air provides a true European Gateway service. With the import service, individual consignments are shipped in consolidation to Schiphol Airport, where break-bulk activities are performed after which goods are dispatched for distribution across the EMEA region to, for instance, dealers and distributors. For most shippers, this is a more cost-effective solution than shipping to each consignee directly.

The reverse of the above is also possible. In this case, goods are collected across Europe and shipped in consolidation to consignees in North and South America and Asia. Here also, the consolidation results in significant cost-savings compared to direct shipments.

For top-urgent worldwide deliveries of spare parts or other crucial items that require maximum reliability, an on-board courier may be the ultimate solution. Our people will step aboard an airplane on the 'First-Flight-Out' and make the delivery to the specified person at any location, from exhibits and trade-shows to factories in danger of facing shut down due to absence of parts.

While most shipments are handled through the normal channels, some do not fit that mold because of size or the delivery location. For these shipments, Freight Masters has the knowledge in-house to arrange full charters and deal with almost any type of cargo in any type of environment. Recent examples include full charters with machinery to Kazakhstan and the transport of strategic military goods to Canada.

In cooperation with highly specialised partners in the Netherlands and even abroad, Freight Masters offers packing and crating solutions. Not only can we supply the packing material, standard or customised, but we can take care of the complete packing, at your premises or elsewhere.

Need transportation insurance? No problem. Via our trade organization we can quickly quote you and then arrange transportation insurance